A very spurious error occurred this week at a customer site when attempting to use some of the newer Java based features of the IBM Cognos 10.1 Controller Local Client.
The error contained the message “Switch error decoding URL” when attempting to run some of the following tasks:
"Company -> Reports -> Intercompany Reports"
"Maintain -> System Audit Log -> Configuration"
IBM Cognos 10.1 Controller error - Switch Error Decoding URL
This occurred because of an inaccessible folder having been set for the CCR CACHE directory at install time.
To resolve the problem, remove the “IBM Cognos Controller Local Client” and re-install it specifying a valid path during the URL input screen.
Typically we use %appdata%\ccr as all users should have full rights to their own user profiles, however this will cause a 200mb or so download for each user logging on to Controller on a given computer.
