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IBM Cognos Technical Blog

February 14, 2012

TM1 10.1 – side-by-side error

Filed under: 10.1,Configuration,IBM Cognos,Installation,TM1 — Justin_Thomas @ 6:22 pm

Over a week after it was first released I finally found some time to start playing with the new IBM Cognos TM1 10.1 software.

The first thing I noticed was that the installer is now the same as that used by the other Cognos products, the Install Stream software.
I remember from the beta test almost a year ago that this was the case and so now we can use IBM Cognos Configuration to get some of the Tomcat and TM1 Service configuration done.

Having run through the installation and configuration I went to load TM1 Architect only to find that I have an error:

“c:\Program Files\ibm\cognos\tm1_64\bin\tm1a.exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.”

Side-by-side error on TM1 Architect 10.1

 

I had already installed the pre-requisisite Microsoft .net Framework 3.5SP1 and Microsoft Chart Controls for .net 3.5.  I then added the Microsoft Visual C++ 2005 SP1 Runtime x64.

After re-testing the error persisted.  As a guess I decided to install the x86 version of the Microsoft Visual C++ 2005 SP1 Runtime and bingo!  The problem is resolved!